The shipping times listed are only ETAs (Estimated Time of Arrivals) and is intended only as a Guideline. and only offers a general estimate. Please click here to read our Purchase Policies policy. 

 

--- EMS SHIPPING ---

  • Delivery Times
  • Generally 3-5 business days.
  • Some counties and areas may take longer than 5 business days due to customs holds, etc.
  • Package Size and Weight
  • Maximum weight per package is 30kg.
  • Each package size must not exceed 3m².
  • Depending on the country, the maximum size may be different.

  • Service Includes
  • Door-to-door, customs-cleared service.
  • Please note - GruppeM Direct nor GruppeM Japan bears any        responsibility for customs fees if  applicable.
  • Hold at local post office for 7 days.
  • Insured up to maximum of 2,000,000 ¥
  • Automated Online tracking giving you shipment status 24/7
  • Automatically updates you and GruppeM Direct by e-mail.